Customer Service
How can Orion help you?
Customer Service Desk
The Customer Service Desk at Orion is the information hub of the community. The desk is located at the bottom of the travelators in the lower ground carpark.
Customer Service is open Monday to Friday from 9.00am to 5.00pm, Thurdays from 9.00am to 8.00pm, Saturdays from 9.00am to 4.00pm and Sundays from 10.00am to 3.00pm.
For all Customer Service enquiries, please contact 07 3470 3200.
Mobility Vehicles
Bookings for Scooters and Wheelchairs are available through the Customer Service Desk. We recommended you book in advance for Scooters to ensure an enjoyable visit to Orion Springfield Town Centre.
Kiddy Cruisers are also available for a small charge (well worth it for a happy child) from Customer Service.
JP Services
Needing your important documents signed by a JP. Orion Springfield offers a JP service every Thursday evening from 6.00pm to 8.00pm. The JP's will be located in the Big W mall adjacent Portman's.
Disabled Toilet Facilities
Orion Town Centre has three independent disabled toilets. One on level one. One next to The Reject Shop in the Woolworths Mall, and one between Bright Eyes and Legends Hairdressers in the Big W Mall.