Customer Service

Visit Orion Sprinfgield today!

 

Directional Maps

At Orion we want to make your trip to our centre hassle free.  Please click on the below links as to where you will be coming from to visit our centre: 

I will be visiting Orion Springfield from the Northern suburbs 

I will be cvisiting Orion Springfield from the Southern suburbs

I will be cvisiting Orion Springfield from the Eastern suburbs

 I will be visiting Orion Springfield from the Western suburbs

 

Centre Information

The Customer Sercive Desk is located at the bottom of the travelators. It is open for all enquiries regarding store locations, centre promotions, lost property, centre gift vouchers and Loyalty Clubs.

Opening hours

  • Monday - 9am to 5pm
  • Tuesday - 9am to 5pm
  • Wednesday - 9am to 5pm
  • Thursday - 9am to 9pm
  • Friday - 9am to 5pm
  • Saturday - 9am to 5pm
  • Sunday - 10am to 5pm

 

Parent's Room

The Parents Room is located next to the Customer Service Desk on the lower ground level, it is well equiped to assist you in caring for your toddler or baby. There are private feeding rooms, microwaves, bottle warmers and nappy change area, child size toilet and a socialising area for both parents and children including kids’ play area.

 

Disabled Facilities

Wheelchairs and motorised mobility vehicles as well as strollers are available for hire from the Customer Service Desk.

 

Community Room

There is a Community Room for hire for any group events. The facility can accommodate up to 120 people in theatre style or up to 50 people U shape formation. There is an in house kitchenette for preparation of catering or alternatively, you can contact one of our catering retailers.

 

Carparking

Orion Springfield Carpark has 2000 carparks, with majority undercover and with direct entry by travelator to both Big W and Woolworths malls. All carparking is free of charge.

 

Public Transport

There is a bus interchange located at the northern end of the centre with Ipswich bus services Routes including 520 linking Redbank Station, shopping centre and residences between to Orion Springfield and Education City.  Route 534 connects Orion Springfield and Education City with Browns Plains (Grand Plaza), covering Forest Lake, Carole Park and many in between.  Routes 522, 523, 530 are extended to link Orion Springfield with Goodna Train station via, Education City, Bellbird Park and Springfield Lakes respectively.

For further information, go to www.transport.gov.au/qld

 

Yellow Cabs

Yellow Cabs are offering their services to the community of Springfield and surrounding areas by having  a taxi rank in operation outside Suncorp in the Woolworths Mall of Orion Springfield Town Centre.

Alternatively simply call 13CABS (132 227) and have them bring you to Orion Springfield.